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Personalized Property Performance Assessment
We analyze your property’s potential and create a customized plan for maximizing revenue.
Revenue-Boosting Strategies Tailored to Your Market
Using dynamic pricing and market data, we ensure your property earns top dollar year-round.
Stress-Free Guest Communication and Support
From 24/7 guest messaging to review management, we handle it all so you don’t have to.
Seamless Operations and Maintenance
We coordinate cleaning, turnovers, and proactive property care, ensuring everything runs smoothly.


Comprehensive Property Walk-Through & Assessment
We evaluate your property’s layout, amenities, and overall appeal to identify opportunities for improvement.
Provide actionable recommendations to enhance guest satisfaction and increase booking potential.
Ensure the property meets safety and regulatory standards for short-term rentals.
Conduct in-depth research on local market trends, competitor properties, and seasonal demand.
Develop a customized pricing strategy to maximize revenue while staying competitive.
Provide insights into high-demand amenities and features to attract more bookings.
Connect you with trusted local professionals for cleaning, maintenance, and landscaping services.
Negotiate competitive rates with service providers to ensure quality without overspending.
Build a network of reliable contractors for emergency repairs and ongoing property care.
Create engaging, professional descriptions that highlight your property’s unique features and amenities.
Use SEO-friendly language to improve your visibility on platforms like Airbnb and VRBO.
Craft compelling headlines and descriptions that convert browsers into bookers.
Develop a personalized digital or printed welcome guide for your guests.
Include essential information like house rules, Wi-Fi details, and check-in/out instructions.
Add recommendations for local attractions, restaurants, and activities to enhance the guest experience.
Arrange for professional photography to showcase your property in the best light.
Ensure photos capture all key features, including bedrooms, bathrooms, kitchen, outdoor spaces, and amenities.
Provide styling tips or staging recommendations to make your property stand out in search results.
Interior design consultations to enhance the aesthetic appeal of your property.
Assistance with purchasing and installing key guest amenities like smart locks, coffee makers, or workout equipment.
Guidance on setting up eco-friendly features like energy-efficient appliances or recycling options to appeal to environmentally conscious guests.

Our Listing & Revenue Management services ensure your property stands out in a competitive market and consistently delivers high returns. By leveraging expert strategies and advanced tools, we take the guesswork out of managing your listings and help you achieve long-term success.
We create and manage your listings on leading short-term rental platforms, including
Airbnb, VRBO, Google Stays, BNBFinder, and Direct Booking Sites.
Ensure your property is visible to a wide audience of potential guests across multiple platforms.
Maintain consistent branding and accurate details across all listings to build trust and attract more bookings.
Promote your property through
Blue Horizon STR’s Direct Booking Site
to encourage commission-free, direct bookings.
Utilize targeted social media advertising campaigns to increase visibility and attract high-quality guests.
Leverage email marketing and local partnerships to drive additional bookings.
Use advanced tools like
AirDNA
to implement dynamic pricing strategies that adjust rates based on market demand, seasonality, and competitor pricing.
Maximize your revenue by ensuring your property is competitively priced during peak seasons and optimized for occupancy during slower periods.
Regularly monitor and update pricing to reflect market trends and maximize earnings.
Sync your property’s availability across all platforms to avoid double bookings and maintain accurate calendars.
Ensure seamless coordination of bookings to minimize gaps in occupancy and maximize revenue.
Provide real-time updates to manage cancellations, last-minute bookings, and longer stays efficiently.
Regularly track your property’s performance, including occupancy rates, average nightly rates, and overall revenue.
Provide detailed reports to give you full transparency into your property’s success.
Use data insights to refine strategies and continuously improve results.
Direct Booking Optimization
: Set up and optimize a direct booking system to reduce reliance on third-party platforms and avoid commission fees.
Seasonal Promotions
: Create and manage seasonal discounts or packages to attract guests during specific times of the year.
Multi-Property Management
: For owners with multiple properties, we streamline operations and maximize revenue across your portfolio.

We provide round-the-clock communication to promptly respond to guest inquiries, ensuring no question or concern goes unanswered.
Handle all pre-booking inquiries, including clarifying amenities, availability, and special requests to increase conversion rates.
Address guest concerns during their stay, from troubleshooting minor issues to resolving emergencies, ensuring a smooth and enjoyable experience.
Manage all booking confirmations and inquiries with a professional, friendly tone to give guests confidence in their stay.
Provide clear and concise communication to avoid confusion, including reservation details, cancellation policies, and payment confirmations.
Create and send step-by-step check-in instructions tailored to your property, including door codes, parking details, and any special access instructions.
Provide clear check-out guidelines to ensure guests leave the property in great condition, minimizing turnover issues.
Offer personalized touches, such as welcome messages or follow-ups, to enhance the guest experience.
Handle any additional guest fee requests, such as for extra cleaning, damages, or late check-outs, in a professional and courteous manner.
Manage guest reviews by responding to feedback, thanking guests for their stay, and addressing any concerns to maintain a positive reputation.
Proactively encourage guests to leave five-star reviews, boosting your property’s rankings on platforms like Airbnb and VRBO.
Regularly update smart lock codes or provide secure key access to ensure guest safety and property security.
Coordinate with security systems or vendors to handle any access-related issues promptly.
Provide backup solutions for guests who may lose access or encounter technical issues during their stay.
Tailor communication to each guest, offering recommendations for local attractions, restaurants, and activities to make their stay memorable.
Provide thoughtful touches like pre-arrival check-ins or mid-stay follow-ups to ensure guests feel cared for throughout their visit.
Handle special requests, such as early check-ins, late check-outs, or celebrations, to create a truly exceptional guest experience.
Language Support
: Offer multilingual communication for international guests to expand your property’s appeal.
Guest Surveys
: Conduct post-stay surveys to gather feedback and identify areas for improvement.
Upselling Opportunities
: Promote additional services (e.g., airport transfers, tours, or grocery deliveries) to enhance the guest experience and generate extra revenue.

Partner with dependable cleaning teams to ensure fast, high-quality turnovers between guest stays.
Use tools like
Turno
to schedule and manage cleaning tasks efficiently.
Provide cleaning staff with a detailed checklist to maintain consistent standards and ensure every property is spotless.
Conduct thorough inspections after each guest stay to identify any damages or missing items.
Document damages with photos and reports to provide evidence for guest accountability.
Handle claims and coordinate with platforms like Airbnb and VRBO to recover costs for damages.
Ensure essential guest supplies (e.g., toiletries, coffee, paper towels) are always restocked before each new stay.
Monitor inventory levels and coordinate timely restocking to avoid shortages.
Provide recommendations for premium amenities that can enhance the guest experience and increase bookings.
Maintain a detailed inventory of property essentials, such as linens, towels, and kitchenware.
Replace worn or damaged items as needed to keep the property in top condition.
Offer optional upgrades for luxury touches, such as high-thread-count linens or premium kitchen supplies, to elevate the guest experience.
Develop and implement a
standardized cleaning checklist
to ensure every property meets high cleanliness expectations.
Train cleaning staff to follow strict protocols, including sanitizing high-touch surfaces, deep cleaning bathrooms, and ensuring all appliances are functional.
Conduct random quality checks to maintain superior cleaning standards.
Prioritize efficiency for same-day turnovers to ensure properties are guest-ready without delays.
Coordinate closely with cleaning teams and maintenance staff to handle last-minute bookings or unexpected issues.
Cleaning staff assess the property during each turnover and report any maintenance concerns immediately.
Address minor issues proactively to prevent them from escalating into costly repairs.
Notify property owners of significant issues and coordinate repairs with trusted contractors.
Deep Cleaning Services
: Schedule seasonal deep cleanings to maintain the property’s long-term appeal.
Eco-Friendly Cleaning Supplies
: Provide environmentally friendly cleaning options to appeal to sustainability-conscious guests.
Customized Guest Amenities
: Offer personalized amenities or welcome packages to create a memorable first impression.

Work with trusted local contractors and handymen to handle repairs efficiently and cost-effectively.
Address urgent issues immediately, such as plumbing leaks or appliance breakdowns, to minimize guest disruptions.
Schedule routine maintenance to prevent small issues from turning into costly repairs.
Coordinate regular lawn care services to keep outdoor spaces well-maintained and guest-ready.
Oversee pool and hot tub maintenance, ensuring water quality, cleanliness, and safety for guests.
Arrange timely trash and recycling pick-up to maintain cleanliness and comply with local regulations.
Perform thorough property inspections every quarter to assess the condition of the property.
Identify and address wear and tear, safety hazards, or potential upgrades to enhance the guest experience.
Provide detailed reports to property owners with recommendations for maintenance or improvements.
Cleaning staff assess the property during turnovers and report any damages or maintenance needs immediately.
Review and address guest-reported issues promptly to maintain a high standard of service.
Use a centralized system to track and manage maintenance requests for efficient resolution.
Ensure all safety features, such as smoke detectors, carbon monoxide alarms, and fire extinguishers, are regularly inspected and functional.
Verify compliance with local safety regulations and STR requirements to protect both guests and owners.
Coordinate updates or repairs to meet evolving regulatory standards.
Maintain a stock of essential maintenance supplies, such as light bulbs, batteries, and filters, for quick fixes.
Monitor inventory levels and restock as needed to ensure repairs can be handled without delays.
Provide 24/7 support for emergency maintenance issues, such as HVAC failures or plumbing emergencies.
Quickly dispatch contractors or handymen to resolve issues and minimize guest inconvenience.
Keep property owners informed of emergency situations and their resolution.
Schedule regular servicing of HVAC systems, plumbing, and electrical systems to prevent unexpected failures.
Inspect and maintain appliances like refrigerators, washers, and dryers to ensure long-term performance.
Offer seasonal maintenance, such as winterizing pipes or preparing outdoor spaces for summer use.
Energy Efficiency Upgrades
: Recommend and coordinate the installation of energy-efficient appliances or systems to reduce costs and appeal to eco-conscious guests.
Smart Home Integration
: Assist with installing or maintaining smart home devices, such as thermostats, security cameras, or smart locks, to enhance guest convenience and security.
Our clients typically see a
15–30% increase in revenue
thanks to our dynamic pricing strategies and expert management.
We use advanced market data and tools like
AirDNA
to ensure your property is always competitively priced and fully booked.
By optimizing your property and operations, we help you achieve consistent, long-term success.
With years of experience as a successful short-term rental host,
Skye Wilson
, our Founder & CEO, brings first-hand knowledge of what it takes to run a thriving property.
Our team understands the unique challenges of short-term rental management and provides tailored solutions for every property.
We combine personal experience with professional systems to deliver results you can trust.
We prioritize guest satisfaction by providing
24/7 communication
, seamless check-ins, and thoughtful touches that elevate every stay.
Our attention to detail ensures glowing reviews, repeat bookings, and a strong reputation for your property.
From spotless turnovers to personalized recommendations, we create memorable experiences for every guest.
With our
Property Management Software (PMS)
, you’ll have real-time access to bookings, revenue, and property performance.
We provide detailed reports and regular updates, so you’re always informed about your property’s success.
Transparency and communication are at the core of our client relationships, ensuring you feel confident and in control.
Hosting doesn’t have to feel like a second job. We handle
everything
—from guest communication to turnovers and maintenance—so you can focus on what matters most.
Whether you’re a hands-off investor or an active property owner, we make hosting truly passive.
We provide peace of mind by managing every detail, ensuring your property operates smoothly and profitably.
We understand that every property is unique, which is why we customize our strategies to fit your specific goals and market.
Whether you’re looking to increase bookings, improve guest satisfaction, or optimize operations, we’ve got you covered.
Our personalized approach ensures your property achieves its full potential.
We specialize in
Texas markets
like Galveston, San Antonio, Dallas, and Fort Worth, giving us a deep understanding of local trends and guest preferences.
Our knowledge of the area allows us to tailor pricing, marketing, and management strategies to maximize your property’s success.
We pride ourselves on building long-term relationships with our clients, earning their trust through consistent results and exceptional service.
Our proactive approach ensures your property is always well-maintained and guest-ready.
You can count on us to handle emergencies, resolve issues quickly, and protect your investment.








Darcel Ballentine


Darcel Ballentine


Sarah L., Airbnb Host in Galveston, TX


Emily R., Vacation Rental Investor in Dallas, TX




